Nestled in the vibrant heart of Downtown Grand Rapids, Michigan, the Amway Grand Plaza Hotel stands as a beacon of luxury and historical elegance. As a distinguished member of the Curio Collection by Hilton, this iconic hotel offers an unparalleled experience for travelers seeking sophisticated accommodations in Western Michigan’s thriving cultural hub. From its majestic architecture to its world-class amenities, the Amway Grand Plaza promises an unforgettable stay, blending timeless charm with modern convenience.

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Experience Unrivaled Luxury at the Amway Grand Plaza
The Amway Grand Plaza Hotel boasts an impressive collection of 681 guest rooms and suites, many of which offer breathtaking panoramic views of the tranquil Grand River. During a recent stay, we were fortunate enough to reside on the 20th floor in a coveted corner room, providing magnificent vistas of both the esteemed Gerald R. Ford Presidential Museum and the fascinating Grand Rapids Public Museum. The sheer scope of the city unfolding beneath our windows was a constant source of wonder, enhancing every moment of our visit.
A Detailed Look at Our River View Room Experience
Our expansive Grand River view room, positioned high on the 20th floor, truly offered a splendid panorama over the western expanse of Grand Rapids. The room was thoughtfully appointed to ensure both comfort and convenience, featuring a plush king-sized bed that served as the centerpiece of relaxation. Adjacent to the bed, a well-designed writing desk seamlessly integrated with a dresser and a television stand, providing ample space for work or leisure.

Hidden within one of the dresser drawers was a compact safe, perfect for securing valuables. Another ingenious touch was the small refrigerator, cleverly concealed behind what appeared to be standard dresser drawers. This mini-fridge was ideal for keeping local Grand Rapids craft beers or other beverages perfectly chilled. A spacious closet housed a convenient coffee maker, ensuring fresh coffee was always within reach.


For moments of quiet contemplation, a comfortable side chair and a small side table were positioned perfectly by the window, inviting guests to relax and watch the city come to life. The en-suite bathroom was equally impressive, featuring a selection of luxurious G&H Nourish toiletries, exclusively from Amway. Upon our arrival, the room was stocked with high-quality shampoo, conditioner, lotion, and body wash. We were particularly impressed with the shampoo and conditioner, whose rich formula left our hair feeling exceptionally nourished—a true testament to their quality.
Beyond the practical amenities, the comfort of the king-sized bed was truly remarkable. After a full day of travel, the combination of exhaustion and such an incredibly comfortable mattress led to an astounding 12 hours of uninterrupted, blissful sleep on our first night. We awoke feeling completely refreshed, energized, and eager to explore all that Grand Rapids has to offer. Despite the hotel’s central urban location, our room remained exceptionally quiet throughout our stay. While occasional city sounds could be faintly heard, the overall tranquility was striking, even with the freeway visible from our window.
The dedicated desk area proved to be an excellent spot for catching up on work or writing. Although the mesmerizing views of the Grand River and the city occasionally provided a delightful distraction, it was hardly a complaint. The Amway Grand Plaza truly encapsulates a luxurious and serene stay in the heart of the city.
Ready for your luxury escape? Book your stay at the Amway Grand Plaza HERE!
The Illustrious History of the Pantlind Hotel
The legacy of the Amway Grand Plaza is deeply rooted in the magnificent Pantlind Hotel, a structure whose initial cornerstone was laid in 1913. This pivotal year also marked the birth of Grand Rapids’ most famous resident, President Gerald R. Ford. The Historic Pantlind Hotel quickly became a landmark, renowned for its opulence, including the world’s largest gold-leaf ceiling and two awe-inspiring 400-pound crystal chandeliers that still dazzle visitors today. Its grandeur was so significant that by 1925, the Pantlind Hotel earned a prestigious ranking as one of the “10 Finest Hotels in America,” a testament to its exceptional quality and design.


In 1979, the Amway corporation recognized the inherent beauty and historical significance of the Pantlind Hotel, acquiring it with a vision to restore it to its original, breathtaking splendor. This meticulous restoration led to the grand opening of the Amway Grand Plaza in 1981, marking a new chapter for this iconic property. To complement its historic wing, a modern glass tower was added in 1983, creating the unique architectural blend that defines the hotel today. The Amway Grand Plaza proudly holds membership in Historic Hotels of America®, the esteemed official program of the National Trust for Historic Preservation, which celebrates and acknowledges the finest historic hotels across the nation.

Culinary Delights: Amway Grand Plaza Restaurants
The Amway Grand Plaza is a true culinary destination, housing eight distinct and exceptional restaurants that cater to every palate. From casual bites to fine dining, guests can embark on a gastronomic journey without ever leaving the hotel.

The Kitchen by Wolfgang Puck
Located conveniently on the lobby level, The Kitchen by Wolfgang Puck offers a sophisticated yet approachable dining experience. Guests can indulge in authentic global classics crafted with the renowned chef’s signature flair. Open daily for both lunch and dinner, it’s a perfect spot for a delightful meal in an elegant setting.
Ruth’s Chris Steak House
For those craving an exquisite steak dinner, Ruth’s Chris Steak House awaits on the lobby level, nestled within the historic Pantlind Hotel side of the property. Renowned for its sizzling prime steaks and upscale ambiance, this restaurant provides a truly memorable fine dining experience, complete with convenient valet parking just outside its doors.
Cygnus27
Perched majestically on the 27th floor of the hotel’s modern glass tower, Cygnus27 offers not only a captivating Latin-inspired menu but also truly unparalleled, stunning panoramic views of Grand Rapids. The casual yet chic atmosphere makes it an ideal spot for an elevated dining experience, though please note it is closed on Mondays.
The Kitchen Counter by Wolfgang Puck
Also found on the lobby floor of the Amway Grand Plaza, The Kitchen Counter by Wolfgang Puck presents a more casual and expedient option. Perfect for guests on the go, it offers quick, made-to-order breakfast and lunch selections. Whether you prefer to dine in or grab your meal to take out, quality and convenience are guaranteed.
GP Sports
Situated in the bustling Pantlind lobby area, GP Sports is the ultimate destination for sports enthusiasts. Catch your favorite teams in action while enjoying a diverse menu featuring hearty burgers, delicious pizzas, and a selection of specialty cocktails. It’s the perfect blend of casual dining and lively entertainment.

Rendezvous
Located conveniently near the main entrance on the lobby level, Rendezvous offers a chic and inviting space for socializing. Indulge in unique, expertly crafted cocktails and savor an amazing cheese platter, making it an ideal spot for pre-dinner drinks or a relaxing evening unwind.
Lumber Baron Bar
For those seeking an upscale, historic ambiance for cocktails and sophisticated hors d’oeuvres, the Lumber Baron Bar is an absolute must-visit. Its rich decor and refined atmosphere transport guests to an era of classic elegance, perfect for a special evening.

Starbucks Reserve
Any connoisseur of fine coffee will be thrilled to discover the Starbucks located onsite at the Amway Grand Plaza. For fans of Starbucks chai tea lattes (like us!), this is a true delight. Even more exciting, this particular location holds the distinction of being the ONLY Starbucks Reserve in the entire state of Michigan, offering an elevated coffee experience with rare and exotic beans.
Exclusive Shopping at Amway Grand Plaza

The lobby level of the Amway Grand Plaza is not just a hub for dining but also a vibrant shopping destination. Guests will find a curated selection of multiple stores offering everything from elegant fine fashion and fresh floral arrangements to unique souvenirs and essential travel items.
- Boutique Emmanuel: For discerning fashion and accessories.
- DeJonge Portrait Studio: Professional photography services to capture your memories.
- Emmanuel, too: A diverse selection of gifts and unique finds.
- Plaza Essentials: Conveniently located for any last-minute necessities or travel items.
- Plaza Men’s Shop: Offering sophisticated apparel and accessories for men.
- The Spa and Salon Boutique: A selection of luxury beauty products and wellness items.
Parking and Contact Information
For guests arriving by car, convenient parking options are available. The Amway Grand Plaza Parking garage is located directly across the street from the hotel, providing easy access. Additionally, valet parking services are offered at the front of the hotel for maximum convenience.
Amway Grand Plaza Phone Number
Should you need to contact the hotel directly, the main phone number is 616-774-2000.

Secure your luxury stay at the Amway Grand Plaza now! Book HERE.
Essential Information for Your Stay at Amway Grand Plaza
To ensure a seamless and enjoyable visit, here are some key details and amenities available at the Amway Grand Plaza:
- Check-in time: 4 PM. If you arrive early and your room isn’t quite ready, a helpful bell service is available to securely store your luggage.
- Check-out time: 11 AM.
- Spa and Salon Services: Indulge in a range of rejuvenating treatments.
- Monday – Saturday: 10 AM – 7 PM
- Sunday: 9 AM – 1 PM
The spa offers an extensive menu of services including massages, invigorating facials, meticulous manicures and pedicures, luxurious body treatments, expert waxing, and comprehensive hair services, ensuring you feel pampered and refreshed.
- Recreation/Fitness Center: Maintain your wellness routine with state-of-the-art facilities.
- Monday – Friday: 6 AM – 10 PM
- Saturday: 7 AM – 10 PM
- Sunday: 7 AM – 9 PM
This expansive center features a refreshing indoor pool, two soothing hot tubs, fully equipped locker rooms, a dedicated cardio area with modern equipment, exciting racquetball and tennis courts, and relaxing sauna and steam rooms. Please note, guests must be at least 16 years of age to utilize the fitness center amenities, including the hot tub, pool, and cardio area, without adult supervision.
- Room Service: Enjoy delectable dining from the comfort of your room.
- Available for Breakfast, Lunch, Dinner, and Late-Night dining.
A 22% service charge and an in-room delivery fee of $3 are applied to each order. Lunch, dinner, and late-night snack menu items are expertly created and prepared by The Kitchen by Wolfgang Puck, bringing gourmet dining directly to your door.
- Complimentary Wi-Fi: Stay connected throughout your stay. Hotel guests enjoy complimentary Wi-Fi access. You will find the necessary Wi-Fi code conveniently located in your key card booklet to connect to the internet.
Explore More of Grand Rapids: Related Articles
Enhance your Grand Rapids adventure with these insightful guides:
Frederik Meijer Gardens: Discover the stunning botanical gardens and renowned sculpture park – a must-see for art and nature lovers.
Grand Rapids Public Museum: Dive into history, science, and culture at this engaging museum, offering fun for the whole family in the heart of Grand Rapids.
Top Things to Do in Grand Rapids: A comprehensive guide to the essential attractions and activities during your visit.
Grand Rapids Restaurants: A curated list of our favorite local dining spots, dishing up incredible culinary experiences.
Grand Haven Lighthouse: Explore the picturesque lighthouse and pier, a beautiful excursion just a short drive from Grand Rapids.
Grand Rapids Breweries: Experience why Grand Rapids is celebrated as “Beer City USA” with this guide to its best breweries.
For more detailed insights, explore all of our Grand Rapids Travel Guides!
A heartfelt thank you to Experience Grand Rapids and the Amway Grand Plaza Hotel for graciously hosting our stay. Our visit left us completely captivated by the charm and dynamism of this wonderful city!
